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Voice Apps

Below are the configuration fields used when defining a Voice App for calling or media streaming within Teler. These values determine how and where media streams are routed during virtual interactions.

name​

A friendly identifier for the Voice App. This helps identify the app within your account.

  • Type: string
  • Required: ✅
  • Example: "Demo Voice Stream App"

Use a descriptive name like "Test Stream Agent".

flow_url​

It returns the instructions that control the call flow. It usually points to an external system or service that manages:

  • Type: string (URL)
  • Required: ✅
  • Example: https://yourdomain.com/flow

webhook_url​

An HTTPS endpoint that Teler will notify about key call lifecycle events.

  • Type: string (URL)
  • Required: ✅
  • Example: https://yourdomain.com/webhook

fallback_url (optional)​

The fallback_url is used when the primary webhook_url is unreachable or times out during the session.

  • Type: string (URL)
  • Required: ❌
  • Example: https://yourdomain.com/backup/webhook

Example Configuration​

{
  "name": "Demo Voice Stream App",
  "flow_url": "https://yourdomain.com/flow",
  "webhook_url": "https://yourdomain.com/webhook",
  "fallback_url": "https://yourdomain.com/backup/webhook"
}