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Customer communication is at the heart of every business, but traditional call centres have turned into a costly bottleneck. Companies […]

Customer conversations are evolving beyond scripted chatbots and static IVR menus. Businesses now need scalable voice solutions that sound natural,

The growing power of open-source Large Language Models like InternLM makes it possible for anyone to build advanced AI applications.

Customer support automation has evolved from rigid IVRs to LLM-powered agents capable of understanding nuance and remembering context. Yet, bringing

Voice automation is entering a new era where bots can go beyond conversation to execute complex, multi-step tasks. Models like

Open-source breakthroughs like Meta’s Llama 2 are reshaping customer support AI, allowing businesses of any size to create tailored, context-aware

Meta’s Llama 3 delivers state-of-the-art reasoning and conversational ability, unlocking the potential for hyper-intelligent voice automation. But creating a phone-ready

Customer support automation is entering a multimodal era where AI can understand not just words, but also images, sounds, and

The world of conversational AI is advancing at a breathtaking pace, and Google is at the forefront of this revolution.

The world of conversational AI is advancing at a blistering pace, and at the heart of this revolution are powerful