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For decades, the world of telecommunications has been a fortress, guarded by arcane protocols and monolithic hardware. The Session Initiation […]

For a modern software developer, the world is a symphony of APIs. You can orchestrate a global payment network, spin

The customer support landscape is in the midst of a seismic shift. The traditional model of long hold times and overworked agents

The landscape of building voice bots is undergoing a seismic shift. Just a few years ago, the process was a

Real-time voice AI is no longer experimental – it’s becoming a core interface for customer support, sales, healthcare, and on-demand

Voice AI succeeds or fails long before the LLM answers a question. Users judge voice agents based on how fast they respond, how

Customer communication platforms are evolving rapidly. What once relied on static IVRs, delayed analytics, and recorded calls is now shifting

Building real-time voice agents is no longer about stitching speech and text together. Modern voice systems expect natural turn-taking, fast

Building a voice AI system is no longer about choosing the best language model alone. In production, voice AI behaves

AI-powered applications are moving beyond text and visuals. Today, real-time voice interactions are becoming the primary interface for customer support,