Author name: Subhash

Contact centers are racing to automate voice interactions, but most fail due to poor infrastructure, not bad AI. Real-time conversations […]

Turning your chatbot into a real-time voice assistant is the next step in conversational AI, but it’s also one of

Real-time voice conversations are becoming the next leap in automation, and customers now expect AI to handle phone calls with

Modern customer support demands more than fast answers, it demands real-time conversations. As voice emerges as the most natural interface,

Most enterprises have great AI for chat and automation, but their phone calls still rely on outdated systems. Customers are

For years, the promise of the “talking voice bot” has been just out of reach. We’ve all experienced the frustration

Every business knows the pain of the “last mile” in a digital transaction. A customer finds a product they love,

Your business runs on a sophisticated AI stack. You have powerful CRMs, intelligent knowledge bases, and perhaps even custom Large

A new generation of powerful, context-aware models is reshaping the landscape of conversational AI. Amazon has redefined the game with

The open-source AI movement has unleashed a wave of innovation, empowering developers to build highly customized and powerful conversational agents