Author name: Nikhil Tiwari

Building voice AI is no longer about adding speech to a chatbot. It requires careful system design that brings together […]

Voice-based AI agents are rapidly becoming essential for businesses that prioritize real-time, human-like conversations. Unlike text systems, voice requires continuous

Voice applications are evolving rapidly, and businesses now demand intelligent, context-aware systems that go beyond traditional telephony. With programmable SIP,

In the past decade, businesses have increasingly relied on digital solutions to engage customers. Chatbots became the go-to tool, offering

Building real-time voice bots requires a seamless integration of STT, LLMs, TTS, and knowledge retrieval pipelines. Understanding each component, from

Voice agents are no longer futuristic experiments – they have become a vital component of modern customer interaction, operations, and

Building voice bots used to require large teams, complex infrastructure, and long integration cycles. However, that reality has changed. Today,

Building voice bots is no longer about making AI speak. It is about delivering conversations that feel natural, responsive, and

Customer experience is no longer tied to a single channel. Instead, users move between voice calls, chat, apps, and emails

Real-time voice conversations are no longer limited to call routing or scripted IVRs. Today, businesses expect voice agents to understand