Author name: Nikhil Tiwari

The world of AI is evolving rapidly, and multimodal AI agents are at the forefront of this transformation. Unlike traditional […]

Businesses face growing customer expectations for speed, accuracy, and personalized service. Traditional call centers and IVRs struggle to meet these

For the past several years, enterprise AI has been on a remarkable journey. We graduated from simple, rule-based chatbots to

In the rapidly evolving world of conversational AI, the terminology can be as confusing as a poorly designed phone menu.

In the high-stakes world of sales, speed is the ultimate currency. A new lead isn’t just a contact; it’s a

Your SaaS platform is a powerhouse of features and functionality. It helps your customers manage their projects, analyze their data,

For the past decade, the voice assistant chatbot has been a convenient but limited companion. It lives in our smart

In the world of sales, the clock is a ruthless adversary. Every minute a top-performing salesperson spends on repetitive, administrative

The modern call center is the epicenter of the customer experience. It’s a high-pressure, high-stakes environment where brand reputations are

For the past decade, the world of AI has been a world of specialists. We’ve built AI that is brilliant