Author name: Nikhil Tiwari

For any large organization, the internal IT helpdesk is the central nervous system of productivity. It’s the critical resource that […]

As a developer, you have architected a brilliant application. You have chosen a powerful AI, designed a seamless conversational flow,

For a developer building voice AI, the real test isn’t how smart the response is, but how fast it arrives.

As a developer, you’ve created an intelligent AI agent. It’s a powerful “brain,” a sophisticated text-based entity that can understand

For a developer building with voice AI, the live audio stream is everything. It is the raw, digital lifeblood of

For a developer working on an AI voicebot, the most exciting decision is choosing its “brain.” We are in a

For any business, the inbound phone call is a moment of truth. It is a real-time, high-stakes interaction where a

In the modern development landscape, the API is the fundamental building block of innovation. We use APIs to process payments,

The world of customer communication is in the midst of a seismic shift. The era of the frustrating phone menu

It’s a subtle, almost imperceptible feeling. You are talking to a voice assistant, and you ask a question. The answer