Author name: Nikhil Tiwari

Your application is a success. It is connecting users, streamlining workflows, and solving real-world problems. Now, it is time to […]

For a modern enterprise, the voice channel is undergoing a profound and rapid transformation. The phone call is no longer

The promise of the AI voice agent is a dream that businesses have been chasing for years: a customer service

You have done the creative work. You have used a powerful voice calling SDK to weave real-time communication into the

The modern voice calling SDK is a marvel of abstraction. It takes the dizzyingly complex world of global telecommunications, a

Nowadays, voice is no longer just a feature; it is a rich and complex data stream. The integration of a

For the past decade, the chatbot has been the undisputed king of automated customer service. Businesses have invested billions in

In the world of real-time communication, there is a silent killer of user experience. It is not a bug in

You have reached a major milestone. You have trained, fine-tuned, and perfected your AI model. Whether it is a powerful

For the past few years, we have been living in a world of silent AIs. Large Language Models (LLMs) have