Author name: Nikhil Tiwari

Have you ever talked to a voice assistant and felt like you were speaking to a robot reading from a […]

For years, the world of automated outbound calls has been dominated by the dreaded “robocall.” We’ve all received them: a

You call a company’s support line to ask a specific question about their new product’s warranty policy. The AI voicebot

Remember the last time your dinner was interrupted by a robotic voice offering you a credit card? That jarring, one-way

“I’m sorry, I didn’t quite get that.” For anyone who speaks with a regional accent, this phrase from a voice

“For Sales, press one, For Support, press two & For Billing, press three. To hear these options again, press the

You are building an AI voicebot. You’ve designed the perfect conversational flow and have a clear goal for what you

In the world of customer service, numbers tell a story. Metrics like Average Handle Time, First Call Resolution, and Customer

Every empty chair in your waiting room, every unfilled time slot in your calendar, represents a direct hit to your

Voice is becoming a critical interface for business communication. Organizations no longer rely solely on human agents to handle customer