October 2025

“I’m sorry, I didn’t quite get that.” For anyone who speaks with a regional accent, this phrase from a voice […]

“For Sales, press one, For Support, press two & For Billing, press three. To hear these options again, press the

You are building an AI voicebot. You’ve designed the perfect conversational flow and have a clear goal for what you

In the world of customer service, numbers tell a story. Metrics like Average Handle Time, First Call Resolution, and Customer

Every empty chair in your waiting room, every unfilled time slot in your calendar, represents a direct hit to your

Voice is becoming a critical interface for business communication. Organizations no longer rely solely on human agents to handle customer

Voice technology is transforming how businesses interact with customers, powering everything from AI-driven support agents to intelligent virtual assistants. For

Voice interfaces are rapidly transforming how users interact with technology, moving beyond traditional touch and text-based inputs. For developers, product

Communication infrastructure is no longer just about connecting calls; it’s about enabling intelligent, real-time interactions that drive efficiency and customer

“Hey Siri, what’s the weather today?” “Alexa, play my morning playlist.” These simple phrases have become a normal part of